TLC Long Island Medium Promo Theresa Caputo lives in the real world, but she spends most of her time in the spirit world. Caputo is an average mum from Long Island, New York, in every way except one: she talks to the dead. This series chronicles the work Theresa does each day as she helps her varied clients find closure and connect with loved ones who have passed. She conducts both private and group readings and deals with sceptics as well as believers.

PROCESS: Designing into the unkown. We believe in the design process. That means dedicating time to explore curiosities, and playing freely in design. It also sometimes means unexpected turns along the way that ultimately leads us to the heart of every creative challenge. No matter a project scope, our process is always the same, and it always starts with design.